Investing with morgan stanley reviews on cross

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While Morgan Stanley's investment professionals will manage all Access Investing investments, you will not be assigned an individual financial advisor or financial advisor team. While there are multiple customization options including portfolio strategies and themes, the investing process is hands off.

You can monitor your portfolio online and make changes to your contribution amount, Access Investing is a discretionary investment advisory account, which means Morgan Stanley makes your investing decisions for you. As for fees, Morgan Stanley excludes mutual fund operating expenses from its fees, so returns may be lower once you pay the fees related to owning shares of a fund. Ally Invest's fees are slightly lower, with an annual fee 0. Like Access Investing, Fidelity Go and Ally Invest offer automatic rebalancing, but neither offers the tax-loss harvesting feature that Access Investing does.

None of the three robo-advisors offer access to human advisors. Ally Invest supports by far the most accounts. Fidelity Go offers slightly more account options than Access Investing, with the added option of joint accounts and rollover IRA accounts. The office in dallas in the university park area is a nightmare to have dealt with.

Mary or Maria Nicholas and that office should be audited for misconduct and compromised issues with capital. Choose wisely and read up on all options. Don't be ignorant like me and have them lose over 80 thousand of my cash. Thank you. Cons: Deception,Arrogance,Fabrication,Rudeness. Very friendly in the beginning like family. Appearances can be misleading and malicious. Porfolio was decimated by them and ignored.

Tried to make changes due to ignorance on the brokers part but she and her staff ignored or had arrogant unfriendly behavior. Horrible people who should be not allowed to be money managers or brokers. You would be better off putting your cash under a shed or bed. Beware of these offices especially in dallas. As weird as that sounds.

His number was easily traceable back to the Morgan Stanley offices in Saint Louis. I asked him only a few questions and then asked him to not call again. At this point he got audibly upset and began making insulting comments. These salesmen are the worst people on earth. No wonder Morgan Stanley has such a bad reputation, and this time of year their sales associates are desperate to earn some holiday pay, even at the expense of retirees living on social security income.

Billed an annual maintenance fee for 3 weeks. Transfer fee billed 14 days before funds moved to Vanquard. They really try to hold onto your money, it seems. Customer service cannot accomplish anything without clearing it thru the backroom. I have called them multiple times and they still can not add me as a Third Party Manager for my wife's account. It is their program and they can not make it work!

In fact, after over thirty years of marriage, they still show my wife as singe, with no provision, or interest on their part, to change it. This is a modest account, yet Morgan Stanley gives me more trouble than any of my high dollar accounts.

I keep telling my wife to liquidate this account and invest with any other financial institution. In my humble opinion, stay away from Morgan Stanley! I have never had experience with investing outside of my k and was told repeatedly that the accounts could be closed without much tax implications as they were inherited. I asked for examples on how to make withdrawals to minimize taxes and again was repeatedly told that there were little gains on the accounts and taxes would be nominal.

So I closed the accounts with this understanding I lost a lot of that investment because if thier incompetence and misguided communication and will never use them in the future. My father died in May of and my mother was 97 at that time. She also died in We made the trip from Nokesville where my mother lived to Alexandria to ensure all the prior joint accounts mom and dad owned were consolidated into a single, Transfer on Death account to simplify the finances.

We discussed the desire to have transfers be smooth and painless as the last thing one wants to have to deal with is money when you are grieving and dealing with all the other responsibilities involved. We were assured that everything was taken care of and nothing to worry about. Well, here it is almost 3 years after my mother's death and we are STILL trying to get them to finally close out the accounts and transfer the remaining trivial amount of funds to the specified accounts.

This seems to be more due to incompetence and lack of caring more than taking large sums of money. I recently maybe 6 weeks to 2 months ago one of my sisters and I spoke with one of their representatives who assured us he would have everything resolved in a couple of weeks.

About 2 weeks ago I spoke with someone else who was now managing the wrap up work. I was assured that she would have the funds transferred out of my mom's account into the temp accounts they setup for the division of the assets and then transfer to the end accounts. The one thing she kept talking about was getting some authorization to make a change of address on my mothers account. Well now I know why. Instead of sending the statement to that address they are now sending them to me.

They have not transferred anything I can see out of my mothers account, so it can finally be closed. What the deduction was for is not clear -- it was NOT a transfer to any of the children. I suspect this is one of the games the less than ethical play to take small amounts of money and hope no one notices. There was no reason these accounts were not closed by mid so there never should have been any money to impose some fee on in My advice to anyone whose parents have accounts with either Lee Cory or MS and expect to inherit: Have you parents move the account somewhere else before they die.

Cons: Ethics,dishonesty and absolutely misleading. Data breach happened 4 years ago! Just was notified a week ago. Is this the firm you want to trust? They lie deceive and most likely steal and commit fraud against investors. I had an account that I with another firm that I had closed back in from a company that Morgan Stanley had acquired afterwards.

For unknown reasons they kept my personal data despite the fact that I had no relationship with them and allowed it to be given away through their incompetence. If they can't protect your personal data, a core requirement of any financial institution, how can you trust them??? Cons: Everything asides for the single pro above. I had no issues up until 2 months ago when I had opted for cash back on my RSU. The money slip appeared in my payroll with no money attached to it asides for a virtual slip noting that it had gone through.

After multiple phone calls I still have not received my money. The date of occurrence was May 23, Cons: Customer service reps lacking in authority and knowledge. I purchased shares through an employer sponsored stock purchase program. Years later, I am attempting to move the shares to another broker. Morgan Stanley offers no assistance, and offered their first unresponsive contact after six weeks. Reading the prior complaints, it would appear Morgan Stanley is not offering any customer service after accepting your investment.

I love my agent and the overall customer service, but Morgan Stanley is way behind in the design and ease of use of their app and website. The app and site feel 10 years old and antiquated. At times the app experience is confusing and complicated. Now that I have been using it for a month I have gotten used to it, but other apps I have used in the past are more elegant and nice experiences than this one.

Virginia was honest and intelligent. Could get the same treatment at the used car lot. First encounter: I was one of the beneficiaries of a living trust grandfather. They did not give me any accounting or money or evidence of why. I would like to have known what stocks he bought and when and why he did. Once signed, the other man witnessed and notarized and then left and the first man refused to give me a copy.

I called and called, but he would not talk to me or send it. They deleted my middle name and changed every single thing I had answered. As I have a common last name, I believe one man was trying to set me up for identity theft.

The other man seemed fine. Everything I told him was ignored, and he did not open my account, but waited until after the corona virus tanked the market and then opened my account, although allowing the congressmen to cash in theirs. Told him to use PO box only privacy and he sent everything to the house. He would not give me my account number as "it is a secret" and when he did, it was incorrect. Again, many things were wrong. I left in there.

In changing to another company, they assessed multiple fees without advising me and overdrew my brokerage account cash. When calling the head office, they said I had to talk to the manager, but would not give me the name of who that was. Dividends came in and then amounts were deducted, and both entries deleted, indicating a small dividend, instead of original real dividend and no mention of where the money was going.

I do not know anything about stock, but it appears to me to be theft but I don't know for sure.. I interviewed a 3rd broker Point Pleasant, WV and he said "Details of a living trust cannot be altered. I felt the 3rd man was smart and honest, but all I wanted was to get my account safely away from Morgan Stanley. I did not want to buy or sell, but get used to what I already had. However, they made a blatant error when they received the rollover check from my Employee k administrator.

Prior to requesting the check, I participated in a conference call with my Morgan Stanley Account Exec and my Employee k plan administrator. During that conversation we discussed that a portion of the rollover check would include "After Tax Funds" and would therefore need to be handled differently.

Then when Morgan Stanley actually received the check, it also clearly indicated the "After Tax Funds" were included. When I brought this to their attention, their response was that they couldn't make changes once the funds were deposited and that I would need to hire a "Qualified Tax Professional" for advice on how to handle this additional tax liability that they had caused.

I escalated this matter through their entire executive management team and even their legal counsel and their only response was to somehow blame me for their error. Just look at the extremely high percentage of "1 Star" ratings from the other customer reviews and you'll know that investing in Morgan Stanley Wealth Management is a terrible idea and a losing proposition. I'm in for the long haul, as long as this scenario keeps up. They claimed they sent a letter, but I never received it.

All they could say is that they have the right to close accounts. US-based participants should receive their check business days after the trade execution date, delivery to non-US locations may take longer depending on the location. Never again! Corruprorate America at its worst. And the nerve of this guy, posting social media pictures of his trips to Bali, etc.

Their explanation was that these were unrealized gains - they were certainly unrealized at that point! I would have been far better off investing in Vanguard ETFs. I transferred my accounts to my Merrill account and now I handle my own "management". Absolutely the worst broker experience i've ever had. We ended up having to move he we ended up on social security just to get by.

Then they lied about stealing our money. We never got what was stolen from us. I wanted to roll it over to my current employer plan. After 1 month of back and forth, Morgan Stanley still has my money. My employer's K requires a rollover form to be completed. Morgan Stanley requires a roll-over form to be completed also. Both forms were completed. I talked to a MS representative and they assured me that the two forms will be sufficient to get my money out of the IRA into my K.

I asked what information needed to be in a "Letter of Acceptance". They said that it's a standard letter required by IRS which is not true because my husband just roll over his IRA to his employer's K and no letter of acceptance was needed. So, I called my employer's K company, They said that they have never heard of such requirement.

But they generated a letter of acceptance for me to send to MS. I sent that to MS. Then they came back said that it's insufficient because it's missing information. They listed the information needed in a letter to me. All of the requested information is in the roll-over form. So, I called MS back and asked that they use the roll-over form in conjunction with the acceptance letter.

They said that the form information cannot be used and it has to be explicitly stated in a acceptance letter. I feel like that they just don't want to release my money and they keep changing the target to prolong this process!!!! Invested with them from First few years good. After that they leave your stocks to LOSE money. From October to January they let my accounts lose over 60, Did nothing but ignore me during this disaster. If I could give zero stars I would.

To do so I had to fill out a 6 page form AND get an approval letter from the receiving financial institution. After contacting my HR department and put in contact with my new plan they do not even know what Morgan Stanley wants and have not provided this information before. All this time they are still charging their fees of course and restrict my account to only cash. This is criminal. Even spending hours on the phone with new brokerage firm on the phone with Morgan Stanley I still do not have my rollover.

Only use Morgan Stanley if you do not want to see your money again. Then, a few years ago, I was informed my holdings no longer entitled me to a personal advisor and was automatically switched over to their robo-investors or whatever it is. Inexplicably they have been maintaining over a third of my money in cash reserves where it has earned nothing, and their website is a joke--it makes it impossible to actually make your own buys without calling them and sitting on hold for 10 minutes.

Finally, fed up with the fact that my ROI is significantly lower than with any other account I have, I moved to do a direct rollover to another company that offers electronic bank-to-bank--and then got a call from MS insisting that they would not release without a "wet" signature and paper forms sent by mail. So now I can wait a month or so to see what the next hurdle is that they throw at me.

Bottom line, if you are not a multimillionaire, move your business from Morgan Stanley. They don't care about it. They give me great advise and when things go a little south they will call me and give me a legit reason why and what they think it will do next. My guy Chris V invest my money like he would if it was his. He is very knowledgeable and I trust him a lot.

All the negatives I have been reading must be from another location because I cant say enough good about mine. I moved my money to Morgan Stanley and they were difficult to work with at first. I ask for a Morgan Stanley investor, who a friend recommended, and they would not allow me to work with him.

After, many weeks of asking for someone with experience, they gave a guy called Robert Stan Nelson, who was very nice at first and screwed me over later. The market was having problem and I wanted to roll the accounts into a different account, which I was told from the very beginning could easily be done. They will tell you any thing you want to hear and then not do it. He did not move the accounts for over 3 months and I lost 80K.

When he finally moved it, the market was at the bottom of the tank and coming up the next week. I could not believe he did this. I was desperate to stop losing large amounts of money and stress, because he did not listen to me 1,2, and 3 months prior.

I had a good feeling that the market was going to go south and he disagree with me and told me to just do nothing. He gave me his personal cell number.

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